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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adkison Adkison

Adkison Adkison

June 12, 2024

5  out of  5
rating by Adkison Adkison
"I recently had the pleasure of working with Scott Shuff as my insurance agent, and I couldn't be more satisfied. Scott's expertise and dedication were evident from our first conversation. He took the time to understand my needs and provided personalized recommendations that were both comprehensive and affordable. His responsiveness and willingness to answer all my questions made the entire process smooth and stress-free. I highly recommend Scott Shuff for anyone looking for a reliable and knowledgeable insurance agent."
We responded:
"Hello, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Scott "
Profile photo of E D

E D

June 12, 2024

5  out of  5
rating by E D
"I recently had the pleasure of working with Scott Shuff, my State Farm Insurance Agent, and I cannot recommend him highly enough. From the first interaction, Scott demonstrated exceptional professionalism, knowledge, and a genuine dedication to finding the best insurance solutions for my needs. Scott took the time to thoroughly explain all my options, ensuring that I understood every detail and felt confident in my decisions. His deep expertise in the insurance field was evident, and he was able to tailor a comprehensive insurance plan that provided excellent coverage while staying within my budget. What truly sets Scott apart is his commitment to his clients. He was always available to answer my questions, promptly returning calls and emails, and made the entire process seamless and stress-free. His friendly demeanor and willingness to go the extra mile made me feel valued and supported. If you're looking for an insurance agent who is knowledgeable, responsive, and genuinely cares about your well-being, look no further than Scott Shuff. He exemplifies what it means to provide outstanding customer service, and I am grateful to have him as my State Farm Insurance Agent."
We responded:
"E D, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Scott"
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Brittany Leasman

May 23, 2024

5  out of  5
rating by Brittany Leasman
"I always feel so at ease because of my State Farm family. I have been a Scott Shuff State Farm customer for many years, and on the rare occasion that an unforseen situation occurs, I have so much comfort in knowing I can talk to someone and they are eager to help and give you complete peace of mind."
We responded:
"Brittany, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Scott"
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Joshua Sackett

March 22, 2024

5  out of  5
rating by Joshua Sackett
"The staff here has always went out of their way to assist me in bill pay and accident assistance. Thank y'all. Everyone always has a smile on their face as well. Great people and great service."
We responded:
"Joshua, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Scott"
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Lauren Sugg

March 7, 2024

5  out of  5
rating by Lauren Sugg
"Bridgette was very sweet, patient and helpful this morning assisting us with all of our questions. She took the time to find the answers we needed and made sure we were happy!"
We responded:
"Lauren, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Scott"
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WK Sayles

March 5, 2024

5  out of  5
rating by WK Sayles
"Scott Shuff's State Farm office is exceptionally welcoming and consistently provides outstanding support. I've always been well taken care of without any issues!"
We responded:
"My team and I will always strive to leave you with a wonderful customer service experience! Thanks for your review and your trust in our office! -Scott"
Profile photo of Jimmie Mayes

Jimmie Mayes

March 4, 2024

5  out of  5
rating by Jimmie Mayes
"I’ve been a customer of Scott Shuff State Farm for many years. He and his staff go above and beyond for all of my home, auto, and life insurance needs. First class all the way!"
We responded:
"Jimmie, thank you so much for your loyal business over the years! We're grateful for the trust you have in our agency to serve and protect you each day! -Scott"
Profile photo of Camille Landry

Camille Landry

February 26, 2024

5  out of  5
rating by Camille Landry
"We have been using Scott Shuff for our personal and business vehicles, and property insurance for at least five years! His office and staff and have been quick to respond when we have any needs! Even on the weekends, I know I can reach out to Scott and get a response and a resolution or a document! You want your agent to be available!"
We responded:
"Camille, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Scott"
Profile photo of Kim Rogers

Kim Rogers

February 26, 2024

5  out of  5
rating by Kim Rogers
"The ladies is the office provide outstanding customer service. This is something lacking in the world today, but not at this location. Their pricing isn't the cheapest but the service is top notch. Thank you for always being there when we have needed you. Many thanks."
We responded:
"Thanks for taking the time to leave us such a kind review, Kim. - Scott"
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Derek Salazar

February 26, 2024

5  out of  5
rating by Derek Salazar
"A big shout out to Scott Shuff and his Team of Agents for there prompt and courteous service. Bridgett and Melissa are extremely helpful!"
We responded:
"Bridgett and Melissa are the best, I'm happy to hear they were able to help. Thanks, Derek. - Scott"
Profile photo of Philip Rozas

Philip Rozas

February 26, 2024

5  out of  5
rating by Philip Rozas
"I have been partners with Scott Shuff state farm for over 10 years and highly recommend shuff state farm to my family and friends. Fast and friendly service and the staff knows me by name when I walk in the door. Glad to be apart of the team."
We responded:
"Philip, it's always a pleasure to see you! I appreciate the great review. - Scott"
Profile photo of Giovanni Sandoval

Giovanni Sandoval

February 7, 2024

1  out of  5
rating by Giovanni Sandoval
"Whats the point in full coverage when you totaled my car for a bumper, hood, and light repair!? Waste of money on this company it’s ridiculous, statefarm claims is even worse dont even try to help they just want to keep your car to resell to make money smh. “Like a good neighbor statefarm is not there”"
We responded:
"Giovanni, I am very sorry to hear about the inconvenience with State Farm claims department. We pride ourselves on excellent service and we value all of our customers. The number one priority for my team and I is to take care of each and every one of our customers with the utmost respect, time and attention. I apologize that you feel that your experience has differed from this. I would love the opportunity to provide clarity on this issue. Please give me a call at the office at your earliest convenience. - Scott"
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Maria Alonso

September 12, 2023

5  out of  5
rating by Maria Alonso
"Marisela Plaisance is an excellent insurance broker. Have my properties insurance with State Farm and now my life insurance, thanks to Marisela."
We responded:
"Maria, I’m so happy that Marisela has provided you with an enjoyable insurance experience. My team and I are grateful for your business! - Scott "
Profile photo of Catrisha Mikle

Catrisha Mikle

June 13, 2023

5  out of  5
rating by Catrisha Mikle
"Lindsay is the best with providing superior customer service!!!! Thank you for always being professional!!!"
We responded:
"Hi, I appreciate you allowing my team and I to provide you with an exceptional experience. We hope to serve your insurance needs for a lifetime. - Scott"
Profile photo of Zach Menard

Zach Menard

June 13, 2023

5  out of  5
rating by Zach Menard
"Scott and Melissa are the best insurance agents! They do whatever it takes to get you taken care of! Highly recommend them!"
We responded:
"Zach, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Scott"
Profile photo of Mark Turner

Mark Turner

June 13, 2023

5  out of  5
rating by Mark Turner
"Great customer service. Melissa Bowling assisted me with getting the right coverage I needed especially when adding a teenage driver. Rates were better than my previous insurer. Recently had a claim and she help me through the process."
We responded:
"Mark, thank you for giving us the opportunity to earn your business. Your feedback is very important to my team and I. We appreciate you. - Scott"
Profile photo of Ralph Swan

Ralph Swan

June 13, 2023

5  out of  5
rating by Ralph Swan
"Melissa Bowling was very helpful with an accident several months back and the other day when I needed my policy number for a rental , she's just an all around great person."
We responded:
"Ralph, we will continue to work hard for any and all feedback that is given to us! My team and I are proud to serve you and your family. - Scott"
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Raquel Reyna

May 24, 2023

5  out of  5
rating by Raquel Reyna
"Bueno servicio"
We responded:
"Hola, apreciamos sus cinco estrellas. - Scott"
Profile photo of Kenneth Woody

Kenneth Woody

May 12, 2023

5  out of  5
rating by Kenneth Woody
"Lindsay was great and helped me with my insurance needs!"
We responded:
"Kenneth, this is such a great review for Lindsay! We love working with her too and appreciate you taking the time to recognize her. Call us anytime. - Scott "
Profile photo of Elizabeth Gonzalez

Elizabeth Gonzalez

May 12, 2023

5  out of  5
rating by Elizabeth Gonzalez
"Great customer service. I spoke to Marisela and she was able to answer all my questions , the fact that she was bilingual was a plus so that she was able to communicate perfectly with my mom as far as questions and concerns she had on her policy . 🙏"
We responded:
"Elizabeth, thank you for providing us with such positive feedback! We appreciate you and your mom trusting our team to handle your insurance needs. Call us anytime. - Scott"
Profile photo of Gladis Benitez

Gladis Benitez

May 12, 2023

5  out of  5
rating by Gladis Benitez
"Highly recommend! Marisela helped me get the best deal for coverage on auto. Thanks so much for your services!!!"
We responded:
"Gladis, this is so wonderful to hear about Marisela's service- thanks for sharing! - Scott "
Profile photo of cindy hijosh

cindy hijosh

August 10, 2021

5  out of  5
rating by cindy hijosh
"Always helpful. My parent's think he's the best! Thank you,Scott Shuff!"
We responded:
"Cindy, thank you for the kind feedback! We will always be here for you and your family! - Scott"
Profile photo of Sherry Kay Reed

Sherry Kay Reed

May 20, 2021

5  out of  5
rating by Sherry Kay Reed
"We are almost a 40 year customer....never any complaints."
We responded:
"Carol, we hope to have you for the next 40 years as well! We appreciate your loyalty! - Scott"
Profile photo of Kim Wortman

Kim Wortman

May 11, 2021

5  out of  5
rating by Kim Wortman
"I was searching insurance quotes for homeowner's insurance since we are in the process of buying a new home. I talked with Emily and she went above and beyond to help me with all I needed. I ended up switching to a new car insurance policy plus buying homeowner's insurance. This experience was the best I have ever had dealing with insurance. Emily has been such a great help and a pleasure to work with."
We responded:
"Kim, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Scott"
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Kristy Fruia

April 28, 2021

5  out of  5
rating by Kristy Fruia
"Shaante has been very helpful getting my small business insured! No hassel and very friendly!"
We responded:
"Kristy, My team and appreciate you sharing your experience! Thank you! - Scott"